Help & support
Need a hand?
Write to us directly: we read every message and reply as soon as we can. Please mention your device (iPhone, Android) and the app version.
Frequently asked questions about Lernanto
I'm switching phones: how do I keep my progress?
Lernanto uses no server: your progress is written only on your device, so nothing can be restored remotely. Export a backup from the app now and then, and keep the file where you keep your important things. On your new phone, just re-import that file.
I unlocked a language with a purchase and can't find it anymore.
Purchases are handled by your store (App Store or Google Play) and tied to your store account and device. Use the app's "Restore purchases" option. A purchase is not transferable between platforms (a purchase made on iPhone does not carry over to Android, and vice versa).
How do I delete my data?
Since nothing is stored on our side, there is no server-side data to delete. Uninstalling the app erases all of its local data from your device. It is immediate and permanent.
Does the app need an account or an internet connection?
No. No account, no sign-up. Lernanto works offline; no connection is needed to learn.
A suggestion, a missing word, an error?
Feedback is precious to us: email us at contact@zerava.fr describing the language and word concerned.